Nando's St Albans

“We dropped in with our two grandchildren who are 3 and 5 years old and the youngest was having a meltdown. The bearded guy in charge ( sorry I didn’t get your name) saw that we were struggling and came over with some crayons and a Nando’s themed colouring in sheet. He promised a prize if they could find all the Nando’s logos hidden in the picture. This quitened them down brilliantly. After the food arrived ( we ordered on a phone and the food arrived instantly) he noticed that they were messing around and not eating their food. He offered them a special surprise if they finished their meals. They started tucking in furiously and had soon finished then tracked him down to proudly show him their empty plates. He checked with us that it was OK and then gave them both free pots to fill from the bottomless ice cream dispenser. They were thrilled. When we thanked him he a shared a picture of his own daughter and said that our granddaughter reminded him of her. His kindness made what could have been a miserable challenging experience into a fun memory. The food was standard Nando’s but this man’s kindness made the meal exceptional. Thank you!”

“Food is consistent and what is expected at a Nandos, so the food is good, served hot and in a fairly quick timescale. Service was perfunctory, that is, staff greeted me fine, shown to table, the person on the till was unfriendly, maybe having a bad day, happens to us all, someone else did check back to see if I was happy with food but they whizzed past me so fast that had I an issue, they'd have been on other side of dining area and unable to hear any feedback. Place was not busy as early evening. Overall a good visit and would visit again.”

“Very spacious with lots of room. Staff are nice... except for a particular manager on this particular day who was being unnecessarily strict about discounts as if we were being fraudulent. Was very unnecessary otherwise all good. Nandos is nandos... yum”

“As usual, Nando's didn't disappoint. Ordered food came on time and tasted great. We had the full platter, (which consists of whole chicken with 2 large or 4 regular sides). We went for 2 large sides of spicy rice and chips. Yum!”

“I visited this restaurant two days ago. The food was very delicious. The management was very polite and atmosphere so good. There was a manager name Abdullah , he greet us very well and welcoming behaviour. Highly recommended ”